Shopping
What Shipping Methods Are Available?
Both UPS and USPS are major shipping carriers in the United States, each offering a variety of services. Here’s a brief overview of their key differences:
UPS (United Parcel Service)
Strengths: Known for its reliability, tracking capabilities, and global network.
Services: Offers a wide range of services, including ground, air, and international shipping.
Cost: Generally more expensive than USPS for domestic shipping, but can be competitive for international shipping.
USPS (United States Postal Service)
Strengths: Offers affordable rates, especially for domestic shipping, and extensive reach.
Services: Provides various services, including First-Class Mail, Priority Mail, and Parcel Post.
Cost: Often the most affordable option for domestic shipping, especially for lighter packages.
Do You Ship Internationally?
Unfortunately, our shipping is limited to domestic locations.
How Long Will It Take To Get My Package?
The time it takes for a UPS or USPS shipment can vary significantly depending on several factors:
Type of shipment: Express shipments are typically much faster than standard or ground shipments.
Distance: Shorter distances generally mean shorter delivery times.
Location: Rural or remote areas may have longer delivery times.
Holidays and special events: Holidays or events such as winter storms can cause delays.
Payment
What Payment Methods Are Accepted?
Currently, we only accept PayPal as a payment method. This allows us to provide a secure and convenient shopping experience for our customers.
Is Buying On-Line Safe?
The fact that Golden Gate Emporium accepts payments via PayPal is certainly an indication that we are looking to offer a safer shopping experience to our customers.
Orders & Returns
How do I place an Order?
The purchasing process at GOLDEN GATE EMPORIUM is as follows:
Search for the product:
Use the search bar to find the specific item you wish to purchase.
Browse the different categories of the website to find related products.
Add to cart:
Once you have found the product, click on the “Add to cart” or “Buy” button.
The product will be added to your shopping cart, where you will be able to see a list of the items you wish to purchase and their total price.
Review the cart:
Verify that all the items you added are the correct ones and that the quantity is the desired one.
If you wish to add more products, you can continue searching and adding them to your cart.
Log in or create an account:
If you already have an account at goldengemporium.com, log in with your email and password.
If this is your first time, create an account by providing the required information (name, address, email, etc.).
Shipping Information:
Enter your full shipping address and make sure all information is correct.
Select your preferred shipping option (if multiple options are available).
Payment Method:
Choose your payment method in our case, PayPal.
Fill in the requested payment information.
Review Order:
Before confirming your purchase, review all order details, including products, prices, shipping and payment information.
Confirm Order:
Click the “Confirm Order” or “Checkout” button.
You will receive a confirmation email with your order details.
Do I need an account to place an order?
By creating an account, you will be able to:
Save your personal information: You will not have to enter your shipping and payment information every time you make a purchase.
View your order history: You will be able to easily see the details of your previous purchases.
Receive exclusive promotions and discounts: You will be the first to know about special offers and discounts.
If you prefer not to create an account, we also offer the option of “checkout as a guest.” However, this may require you to enter your details every time you make a purchase.
How Do I Track My Order?
To track your order, you’ll typically need a tracking number. This number is usually listed in the shipping confirmation email you received after placing your order.
Here are the general steps to track your order:
Find your tracking number: Check your shipping confirmation email or the order details page on the website where you made your purchase.
Go to the shipping company’s website: The shipping company (e.g., USPS or UPS) will be listed in your shipping confirmation email. Visit their website.
Enter your tracking number: Look for a “Track Your Package” or similar section on the shipping company’s website. Enter the tracking number in the appropriate field.
View the status of your order: The tracking system will display the current status of your order, including its location and estimated delivery date.
If you can’t find your tracking number or are having trouble tracking your order, you can contact the online store’s customer service.